15+ years
Held roles as project manager, operations manager, and process improvement manager since 2011.
Business advisory
Project management and process improvement for small businesses.
We manage the work, map how it actually gets done, fix what slows it down, and measure the results.
Master's degree
Data Analytics, Southern New Hampshire University, expected May 2027.
3 certifications
Certified Continuous Improvement Manager, Change Management Specialist, and Scrum Master - Lean Champion Certified (Management and Strategy Institute).
Who it's for
Small firms where the work runs on habits.
Small firms of about 5 to 50 people whose work runs on habits, spreadsheets, and whoever remembers how it's done. If projects run late, approvals stall, handoffs get dropped, or the same problems keep coming back, that's a process problem, and it's fixable.
How we work
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Map. Measure. Improve. Sustain.
Map
We document how the process really runs, step by step.
Measure
We set baseline numbers so improvement can be proven.
Improve
We prioritize quick wins and bigger fixes by impact.
Sustain
Owners, checklists, and KPIs so the changes stick.
Packages
Start here
Most popular
Ongoing
Start small, or go deeper.
Every engagement starts with a free 30-minute discovery call, so you know the scope and price before you commit.
Process Health Check | $350
A focused look at one process, for owners who want clarity before committing to more.
- 60-minute session on one process
- Process review
- Action recommendations
- Written follow-up summary
Process Improvement Sprint | $1,250 to $2,750
About three weeks. Final price depends on scope. For firms ready to fix a specific problem.
- Maps of two or three core workflows
- Baseline metrics (KPIs)
- Prioritized fix list and roadmap
- 30-day follow-up support
Continuous Improvement Partnership | From $1,800/month
Custom scope based on business need. For firms that want the gains to hold.
- Monthly KPI review
- Action tracker and accountability
- Process and workflow advisory
- Regular planning rhythm
Reviews
Five stars on Yelp.
A reviewer who worked with Sylvester rated SCTEC five stars, praised the timely, clear communication, and recommended SCTEC for project management needs.
Scope
What we don't do.
SCTEC provides operational and process improvement support only. We don't give legal, regulatory, or investment advice.
Consultation booking
Book a free 30-minute discovery call
Prefer to talk it through by phone? Call (678) 586-5072.
You'll pick a time on Google Calendar and get a confirmation by email.